Frequently Asked Questions


How does Loot Palace work?

Anytime you are given points for completing a survey, watching a video, or doing an offer, we are paid. We then share a portion of this money with you, in the form of plunder points. Your points can be traded in for gift cards.

Where does Loot Palace get gift cards?

We purchase our gift cards from online merchants, or local shops in our town.

What are Plunder Points?

Plunder Points are Loot Palace’s virtual currency. You earn plunder points different types of activities on Loot Palace.

How to Earn Points:

Offers, Surveys, and Videos

Offers are a mix of many things. Offer Walls contain download offers, surveys, videos, email submits. Offers usually give you between 180 and 840 plunder points each. Be sure to read the description to see what you need to do in order to qualify. Check out the Offer Walls.

Palace Tasks

These are tasks created by the staff at Loot Palace. These offers are limited time only and usually give you between 50 and 500 plunder points each. You may repeat some of them. Complete a Palace Task.

Arcade Games

Play in the Arcade. Many people get 1000s of points each month like this. We have 8 games and each competition session runs for 2 weeks, making it an excellent way to earn gift cards by gaming.

Game of the Month

This works just like the Arcade games, except the Game of the Month has a higher payout. Enter the Game of the Month. 3,000 Plunder Points for 1st place, 2,000 Plunder Points for 2nd place, and 1,000 Plunder Points for 3rd place.

Social Games

Every week we have games that we play in rotation on the forums. View our Social Games.

Referring People

If you’ve got friends or family who would benefit from Loot Palace’s reward program, tell them about it. Each active person you refer to Loot Palace will get you bonus points. We’ve got numerous resources to get you going. Check out the Tell a Friend program.

How long does it take to get points?

Most offers claim to credit anywhere from 15 minutes to upwards of 3 hours. If you are not credited after a few hours, please follow the directions below:

  • Make sure your browser accepts third party cookies.
  • After you are credited for an offer, clear your browser cookies.
  • Offers asking for an email address may require you to click a confirmation link.

Still having problems? You can find detailed instructions on how to proceed here…

Recover Missing Points

Why don’t the surveys work?

There are many reasons as to why a survey wouldn’t work. It might be that you’ve completed the same survey on another website, or you may not qualify due to your demographic (age, gender, location, etc.)

How much are gift cards?


Value in USD Normal Cards Discounted Cards Premium Cards
$5.00 6,000 plunder points 5,950 plunder points 7,000 plunder points
$10.00 8,000 plunder points 7,950 plunder points 9,000 plunder points
$15.00 12,000 plunder points 11,950 plunder points 13,000 plunder points
$20.00 15,000 plunder points 14,950 plunder points 16,000 plunder points
$25.00 18,000 plunder points 17,950 plunder points 19,000 plunder points
$50.00 33,333 plunder points 32,980 plunder points 34,000 plunder points
Card Type Definition Examples
Normal Card Gift Card where the points cost of the card is equal to the face value of the card. Most of the cards found within the catalog.
Discounted Card Gift Card where Loot Palace has special arrangements for bulk processing. Paypal and Amazon Cards.
Premium Card Gift card with big activation fees (Typically 20%-30% on top of the face value of the card). Google Play, Wizard101, League of Legends, IMVU, and PlayStation Network Cards.
Custom Card Unfortunately we cannot process any custom orders at the moment.  

What if I want a card worth more than $25?
To calculate the cost, simply multiply 666.67 by the value of the card you want. For example, a $50 card is worth 33,333 Plunder Points.

*Due to the high administration fees that come with custom orders we will not take orders lower than 10,000 Plunder Points.

*Due to payment restraints we cannot viably do any custom orders right now. We can only offer gift cards that are available right now in different currencies. If you find a gift card on this website that isn’t in our catalog, simply give us a ticket and we’ll add it for you.

Why aren’t the Offer Walls loading?

If you use any type of Ad-blocking extension for your browser, the Offer Walls may just load a white blank space, instead of the actual wall. This is because the Offer Walls are externally hosted, which makes them act like advertisements. Advertisement blocking software will try to block it. Please add Loot Palace ( to your white list, or totally disable your Ad blocking software while using our site if the problem persists.

How do download offers work?

When you complete a download offer, you usually need to keep the software installed for up to 48 hours. If you uninstall them before this, you may not get credited for the completion. Once you’ve been credited points, you may uninstall the software. More information on download offer available here.

How much time do surveys take?

Survey length will range from offer to offer. Most of them take less than 2 minutes to complete, but some will take upwards of 5 minutes. Longer surveys will offer you more points.

I do not have surveys in my region. Why not?

You might want to check the offer walls for additional ways to earn plunder points. You can also earn points by playing Facebook games, entering the Game of the Month, playing arcade games, or by referring your friends or family.

When and how is my gift card sent?

In order to reduce administrative overhead and align with Loot Palace Offer Wall providers, gift card orders will be processed monthly. If you place your order by the end of the month, it will be processed by the 10th. Occasionally there may be delays beyond our control.

All codes we send out are digital. We send all gift codes through email.

If you are a new Looter and you earned more than 50% of your Plunder Points from “big”offers (ie. 1000+ points), please allow 30 days for your gift card to arrive.

If the majority of your Plunder Points are obtained through offers requiring a credit card, or a trial membership, your order will not be issued until the chargeback or cancellation time-frames are met.

How can I protect my PC from spyware?

We do our best to block any offers which contain spyware, malware, or viruses. It is recommended (whether you use Loot Palace or not) to have your Anti-virus software up to date. It’ll keep your computer working better and safer. We suggest AVG, HijackThis, and CCleaner to keep your machine healthy.

How do I change my profile picture?

Your profile image can be changed by clicking on Account Settings, and then by clicking on Edit Profile.

How do I delete my account?

You can delete your own account by visiting your profile, and by clicking on Settings. You’ll find an option to delete your account there. Account deletion is permanent.

Still have questions? Send us an Email